“Under promise and over deliver” is an often stated and widely believed expression in business. However, when it comes to hiring practices this bit of wisdom is overlooked all too frequently. In the race to acquire talent, organizations understandably try to sell candidates on the strengths of their workplace. But overemphasizing the positives can lead new hires to be disappointed when they experience the reality of the job. When discovering that their expectations for a position within a company are not being met, new employees may feel frustrated and even misled. This negatively impacts morale and engagement, and often results in turnover.